Use of our Services
We may collect the following information when you use our Services:
Account Information
Your contact and profile information, including your name, email address, organization name, and address. Your preferences, such as language, time zone, and the type of communications you wish to receive from us. Your profile picture (if you choose to provide it). We may obtain this information if you use a social login service, such as Facebook Login, to create or access your account. Billing information and other payment details (if you subscribe to a paid service), such as payment method and credit card number. The Services you have purchased from us, including plan type, number of team members, and transaction information related to the Services. We may also collect your mobile phone number, including the number associated with your WhatsApp account, when you voluntarily provide it through our forms, messaging platforms, or when interacting with our Services.
Content
Your social profile information from the Social Networks you choose to connect to the Services. For example, your Facebook profile information may include your username and profile picture. If you choose to share this information, it may include a specific location, such as an address, city, or place (e.g., a restaurant). Your messages, posts, comments, images, and other materials that you curate and upload to the Services, as well as information collected from Social Networks you choose to connect and display in our Services. Social media content and other user-generated content. Content from messages that individuals choose to share. Social media and messaging metadata.
Logs, Usage, and Support Data
Log data, which may include your IP address, the webpage you visited before using the Services, your browser type and settings, device information, the date and time you used the Services, browser settings, language preferences, unique identifiers, and cookies. Usage and analytics data, such as login frequency and different activities performed in the service. General location information. Questions, support issues, and general feedback you choose to provide.
Surveys, Events, Marketing, and Other Activities
Surveys, contests, and events we organize or are affiliated with: Contact information, participation, attendance, comments, and opinions. General information about the organization you choose to provide.
Browsing Our Websites
When you browse our websites, we collect information such as: Automated chat (chatbots) information if you make an inquiry or provide feedback. Cookies and tracking technologies, such as pixels and software tokens. Website usage data, including engagement rate, previous webpage visited, browser type, session experience, and mouse movements.